Shipping and Delivery Policy

Shipping Process We partner with trusted third-party logistic companies to deliver your orders efficiently.

Once your order is confirmed, please allow [14] business days for processing before shipment.

Shipping times may vary depending on your location and selected shipping method. Shipping Rates Shipping rates are calculated based on the weight of your order and your delivery location.

You can view the shipping costs at checkout before completing your purchase. Delivery We strive to deliver your orders within the estimated timeframe provided at checkout.

However, please note that unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We appreciate your patience and understanding in such situations.

Damaged Products In the rare event that your order arrives damaged, please contact us immediately at rugcultofficial@gmail.com with photos of the damaged items and packaging. We will initiate a replacement process for the damaged products at no additional cost to you.

Returns We do not accept returns for reasons other than damaged products. Due to the nature of our products, we cannot offer exchanges or refunds for any other reasons. We apologize for any inconvenience this may cause. Contact Us If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at rugcultofficial@gmail.com.